Frequently Asked Questions

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Customer FAQ

"What is the concept of the store?"
The Town Peddler Craft and Antique Mall is like a 7-day a week Craft and Antique Show. Michigan's largest selection of Crafts, Antiques, and Collectibles from hundreds of dealers from all over the country can be found under one roof. You can come in to our location, browse through the store, and pick up all kinds of unique items. The Town Peddler's Livonia location is the first and largest of its kind in Michigan, and was voted Best Place for Antiques by WDIV-4 viewers!

"If it's like a craft show, do I purchase directly from the dealer?"
No. The dealers are not present to make sales, we take care of that for them. You simply shop as if you're in any other retail store, and bring your selections to the checkout desk when you're ready to purchase. We even have shopping carts to make it more convenient for you.

"What if I would like to talk to a dealer about a custom order?"
Many of our craft dealers take custom and special orders, and we can get in touch with those dealer on your behalf. And for antique shoppers our Livonia location has a full-time Antique Specialist to help you. We also maintain a "wish list" for those who seek specific items, and provide that list to our Antique Dealers on a constant basis.

"What forms of payment do you accept?"
For your shopping convenience, we accept cash, Michigan personal checks, Visa/Mastercard and Discover credit cards, and debit/ATM cards.

"Do you offer layaway?"
Of course! There is no minimum purchase to place an item on layaway; we offer a 60-day term with 1/3 down.

"Do you offer gift certificates?"
Absolutely! We offer Town Peddler Gift Cards that can be purchased in any denomination for the perfect gift.

"What does it cost to park my car?"
Absolutely Nothing! Unlike other area shows and retail locations, Town Peddler Craft and Antique Mall does not charge its customers for parking or admission.

Dealer FAQ

"Do I need to be in my booth to ring up my sales?"
No. Town Peddler Craft and Antique Mall takes care of ringing up all sales. You will be assigned a special code, and you will need to put this code on your price tags. Our computerized system will keep a record of your sales.

"How do I get a booth?"
You enter into a license agreement with a six or twelve month term. To enter into a license, you will need to provide your first month's booth fee, plus a deposit equal to one month's booth fee. Booth payment is due on the first of each month, and any portion of a month is prorated.

Unlike some other area craft malls, we do not offer "teaser" ultra-short terms just to get you in the door; more often than not, these so-called "bargain" terms are too short to get a new dealer established. In the end, you're out a couple month's payments with even less in sales to show for it. We'll do whatever it takes to help enhance and increase your sales!

"How do I make my monthly booth payments?"
Payments may be dropped off at a special drop-box at the store, or you may mail your payment to The Town Peddler, Inc, 35323 Plymouth Rd, Livonia, MI 48150. Please include your vendor number on your check. You can also arrange to have your booth payments automatically deducted from your bank account.

"Is Town Peddler Craft and Antique Mall juried?"
Yes. We make sure that the items that are available for sale in our stores are of superior quality and marketability while avoiding "oversaturation" with too much of a few kinds of items. It is our diversity, variety, and constant introduction of new product that brings customers in the store and keeps them coming back.

"Do you allow dealers to bring in manufactured items?"
We do allow dealers to sell manufactured items; however, we employ strong restriction policies toward these types of items. We recognize that certain manufactured items enhance or compliment handmade crafts (i.e. packaged scents, potpourri oils, Boyd's Bears®, Beanie Babies®, etc); however, other items do not fit within the craft mall theme. It is our policy to monitor the quality and quantity of these types of products stocked for sale. Therefore, we require any dealer who wishes to sell these types of products to submit for approval and register all products that fall under the manufactured category.

"What kind of security system do you use?"
We have invested many thousands of dollars in the installation and continuing upgrade of state-of-the-art anti-theft equipment, including closed-circuit TV systems, security tags for individual items, and a point-of-sale/front-door sensor system. We have also trained our staff to recognize and investigate suspicious behavior.

"Are dealers required to work at the store?"
No. There are absolutely no dealer work requirements, other than keeping your booth stocked!

"When may I stock my booth?"
You may stock your booth during regular business hours.

"I live out of town and I am unable to come in regularly to stock my booth. How do I keep my booth serviced when I'm so far away?"
The Town Peddler offers to its out-of-town dealers a free booth setup and maintenance program. You can keep track of your sales with our free Internet sales reporting system. Just ship your merchandise in and we'll do the rest!

"How does the layaway program work?"
When a customer puts an item in layaway, we require that 1/3 of the total purchase be paid at that time, and the customer signs an agreement that the layaway will be paid in full within 60 days. We then place the items in a special storage area, to remain until the balance is paid. You are paid for the item as each payment is made.  

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35323 Plymouth Rd
Livonia, MI 48150
(734) 513-2577
Fax (734)  513-3469